Frequently Asked Questions
- Save up to 30% on every order
- Free U.S. shipping on recurring orders
- Automatic monthly delivery—no reordering needed
- Pause, skip, or cancel anytime
- Get early access to new product drops and surprise gifts
- Save time and never run out
- Enjoy exclusive subscriber-only offers
- View your subscription details (product, price, frequency, next shipment)
- Skip an upcoming order
- Change your delivery schedule
- Add or remove products
- Swap one product for another
- Pause your subscription
- Process your next order early
- Update your shipping address or payment method
- Cancel your subscription
Need help? Watch our step-by-step tutorial here: https://hotvita.com/pages/subscriptions#tutorial
- Log in to your account: https://hotvita.com/a/account/login
- Locate the subscription you want to cancel
- Change your delivery schedule
- Scroll down and click “Cancel”
- Select your reason and confirm
Note: If your order has already processed, it will still be shipped even if you cancel immediately after.
Subscribe & Save already gives you our biggest available discount, so it can’t be combined with additional promo codes or limited-time offers.
Yes. When you subscribe, you receive our biggest discount. If you cancel your subscription before your second order is processed, your initial order will be converted to a one-time purchase, and you’ll be charged the difference between the discounted subscription price and the full one-time purchase price.